News
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Let’s Democratize Innovation
A commitment to inclusion is a strategic component in an organization’s ability to innovate, understand its customers, outperform the competition, and maximize...
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Messaging and Bots: Replacing Call Center Services
Traditionally, service centers have primarily operated using telephones, and voice communication remains vital for businesses. More than email, in-person, live chat, mobile app,...
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With SAP Leonardo, New Strategic Considerations Emerge for Branded Coolers
A branded cooler, stocked with a specific company’s beverages or other product, is a common sight in a supermarket, convenience store, or...
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Harnessing Technology to Build a More Inclusive World
We live in a world of smart connected ovens, but one in which 795 million people do not have enough food to...
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AI, Machine Learning Help SAP Partner Support Improved, Safer Public Housing
Public and subsidized housing has long suffered from a myriad of systemic problems—including many apartments in need of repairs, overworked housing inspectors,...
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Three Trillion Reasons to Spend Better: Highlighting Purposeful Purchasing and Investing in Davos
As leaders of global society gather in Davos, Switzerland, January 22 through 25 for the World Economic Forum Annual Meeting, heads of...
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Part Two: Acuity’s Human Resources Transformation Journey with SAP SuccessFactors
Earlier this week, I shared some initial digital HR transformation insights from Daniel Goldblatt, former chief human resources officer of Acuity Brands....
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SAP Recognized for the Sixth Consecutive Year as a Leader in Gartner’s Magic Quadrant for Sales Performance Management
WALLDORF — SAP SE (NYSE: SAP) today announced that it once again has been recognized as a leader in Gartner’s Magic Quadrant...
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Hasso Plattner Founders’ Award Finalist Profile: Reimagining Customer Engagement
Put the customer at the center of everything: The New Customer eXperience team took this to heart and flipped the script on...
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SAP Selected for 2019 Bloomberg Gender-Equality Index, Recognizing Commitment to Advancing Women in the Workplace
WALLDORF — SAP SE (NYSE: SAP) today announced that it is one of 230 companies selected for the 2019 Bloomberg Gender-Equality Index...
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Career Shifts into High Gear with the SAP Young Professionals Program
Young, resourceful, and motivated, Mohammed Almutairi doesn’t tolerate boredom easily. In his work as an SAP Ariba specialist at Tasnee, one of...
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Play Connected (Beer) Pong, Integrate Cloud-Based Data for Business Value
If you thought beer pong, integrated data, and the Internet of Things (IoT) didn’t have much in common, think again. All three...
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New Blockchain Software from SAP Helps Eliminate Counterfeit Drugs
WALLDORF — SAP SE (NYSE: SAP) today announced the general availability of SAP Information Collaboration Hub for Life Sciences, option for U.S....
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People First: How to Gain a Leading Edge in AI and the Production of Tomorrow
We must ensure that smart machines work to serve humans, rather than compete with them. With technology, we can tackle the world’s...
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SAP Development Kick-Off Meeting: You Never Win Alone
Last week the annual SAP Development Kick-Off meeting (d-kom) took place in Silicon Valley, one of the many locations around the globe where...
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A Global Agenda for Partnerships to Achieve the SDGs
As leaders of global society gather in Davos, Switzerland January 22 through 25 for the World Economic Forum Annual Meeting, prominent thought...
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SAP One Billion Lives Initiative Chooses Three Ventures from 2018 Cohort
The Pay Equity team has won funding to build software designed to help close the gender pay gap under the SAP One...
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Part One: Acuity’s Human Resources Transformation Journey with SAP SuccessFactors
Digital transformation requires readiness across all functions of an organization, strategic planning, executive commitment, and precise and calculated execution in order to...
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Mind the Gap: The Trust/Experience Paradox
It’s tempting to focus on what divides us. Politics, religion, culture: These can often keep us focused on how we see the...
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The AI Hype Cycle Is Over: Three Ways AI Will Transform Customers’ Experience
Artificial intelligence (AI) technology has been hot for several years, and it looks like that promise is about to be realized in...
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How Safeguarding Sensitive Data Could Lead to Smarter AI
Thanks to advances in technology, we might soon be able to use sensitive data for machine learning without customers having to reveal...
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How a Blind Man Sees Climate Change
Inspirational leaders are usually brought in to tell sales teams the sky’s the limit so there’s no excuse for not achieving targets....
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The Competencies Good Leaders Should Display
Good leaders inspire others to excel. They create an environment in which people can reach their full potential, but they step back...
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Managing Utility Assets with SAP Leonardo
The biggest challenge in the utilities industry is asset management. All utility companies own many large, complex machines that provide water, electricity,...
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Hasso Plattner Founders’ Award Finalist Profile: SAP Business Network
With more than $2.6 trillion of global commerce annually transacted on the SAP Business Network, it is no exaggeration to say that...
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2019 Predictions: The Tipping Point for Automotive
An important piece of beginning a new year is to reflect on past successes and challenges and determining what they mean for...
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Blockchain in the Energy Sector: Potential for Energy Providers
What opportunities does blockchain technology offer the energy sector? Will it lead to new business models and more efficiency? A study by...
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Hats Off to a New Era In Baseball Caps and Customer Experience
Almost 100 years ago, New Era started making men’s “Gatsby” caps in Buffalo, New York. The company quickly switched its focus to...
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SAP CMO Alicia Tillman Reflects on the Past and Future of Purpose
Looking back on 2018, SAP Chief Marketing Officer Alicia Tillman reflects on the revamped brand narrative. Not long after starting her job...